Industry Applications Shaped Around Everyday Operations

Reusable Software with Room for Industry Differences

SaaS applications provide shared software foundations that can be configured for different institutions, users and service rules. Standard functions and interfaces can support ongoing operations, with extensions or custom development where a programme requires more.

The service model brings together application access, configuration, releases, support and agreed integrations. Hosting, data access and operational responsibilities are defined around the application and customer environment.

Connected Dining Services for Institutions

Building on Hengbao's existing mobile payment platform, Shihui Cloud is envisaged as a smart-canteen SaaS offering for schools, enterprises and industrial parks, connecting dining-service access, payment integration and canteen operations.

Shihui Cloud is a planned offering. Hengbao welcomes discussions with organisations interested in shaping customer-specific requirements and development priorities.

Proposed Solution Scope

• Diner, institution, campus and department management
• Menu information and configurable ordering or reservation functions
• Integration with approved payment methods and consumption terminals
• Order status, outlet operations and business-data enquiries
• Role-based administration, customer onboarding and SaaS operations

Potential applications include campus dining, employee meal services and multi-canteen operations across industrial parks. The proposed configuration can be shaped around institutional policies, existing channels and the terminal environment.

LvHuiTong

LvHuiTong is a multi-tenant institution-management and service-operations platform. It gives platform operators a shared way to maintain institution profiles, service packages, fees, validity periods and users, with different workspaces for administration, operations and customer support.

Institution administrators manage their own users and service relationships, while the platform team coordinates onboarding, activation, changes, renewal and support. Authorised interfaces connect participating institutions with the business services they use.

• Institution profiles, contacts, activation dates and service status
• Free and paid service catalogues, packages and validity periods
• Fee information, billing periods and service-term records
• Institution users, role permissions and service API access
• Renewal workflows, expiry reminders and administrative records

Applications include onboarding institutions to a legal-services platform, managing fintech service partners and coordinating card-services clients. LvHuiTong provides institution and service administration, with collection, invoicing and accounting connected to the relevant finance or payment processes.

Configurable Industry SaaS

Reuse common software foundations while adapting organisations, roles, forms, workflows and service catalogues to a particular operating model. Configuration gives each institution the functions, interfaces and data views appropriate to its services and users.

Supported modules can be combined for institution operations, card-programme coordination, service cases, customer portals and reporting. Requirements beyond standard configuration can be addressed through extensions or a defined custom-development scope.

• Institution hierarchies, business units and user groups
• Role templates, permissions and data visibility
• Application forms, approval steps and notification rules
• Service composition, work queues and operating reports
• Standard APIs, extensions and managed configuration changes

Configuration That Fits the Service Model

A banking group may configure workspaces by region and business line. A card-service provider can reuse order workflows across issuer clients, while a campus group organises services by location. Enterprise telecom and professional-service platforms can allocate accounts and interfaces by institution package.

Application selection and deployment take account of the supported configuration, institution structure and data requirements. Dedicated, private or hybrid arrangements can be considered where the product architecture supports them.