Hengbao
Professional using a secure digital identity application on a smartphone

Digital Identity & Cyber Security

Trusted Identities. Secure Access. Connected Services.

Secure digital services depend on confidence in the people accessing them. Hengbao connects digital identity, authentication and credential lifecycle management to help financial institutions and enterprises protect access while keeping everyday interactions straightforward.

A Connected Foundation for Identity Security

Customer services, workplace applications and partner systems all depend on reliable identity information. When identities, authenticators and permissions are managed separately, changes can leave gaps in access control and create repeated work for users and operations teams.

Hengbao brings these elements together: establishing trusted identity attributes, protecting credentials, applying authentication policies and managing access as roles, devices and business relationships change. The result is a coordinated approach to identity security across digital channels and enterprise operations.

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Digital Identity

Connect identity attributes, verifiable credentials, mobile identity and identity and access management. Support consistent identity experiences for customers, employees and partners, with credentials that can be issued, presented and checked across agreed services.

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Identity Authentication

Match authentication strength to the access request. Combine PKI security tokens, digital and software tokens, passwordless methods, FIDO2/WebAuthn integration and device-based user verification for different channels and risk levels.

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Credential Issuance & Lifecycle Management

Manage credentials from data preparation and personalisation through physical and digital issuance, activation, renewal and revocation. Connect credential processes with the identity, role and authorisation information that keeps them current.

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Authentication That Reflects Business Risk

A routine sign-in and a sensitive financial operation do not require the same journey. Policies can take account of the user, device, channel and requested action, allowing convenient access for lower-risk interactions and stronger verification where it matters.

Changes in device, location, behaviour or transaction risk can trigger step-up authentication, restricted actions or manual review under institution-defined policies. Authentication and access events provide a record for operational oversight and security investigations.

Supporting Customers and Enterprise Operations

Customer Sign-in and Account Protection

Connect mobile and online banking, service portals and remote services with registered authenticators. Manage new-device registration, sensitive profile changes and account recovery as part of the customer identity journey.

Sensitive Financial Operations

Apply stronger verification when customers add payees, change transfer limits or perform other high-risk actions. Authentication components can also be integrated into issuer ACS environments for card-not-present payment journeys, within the agreed implementation scope.

Employee and Partner Access

Coordinate sign-on, permissions and credential changes for employees, contractors and service providers. Apply stronger authentication to privileged accounts, time-limited access for partners and traceable changes when roles or engagements end.

Trusted Credential Exchange

Issue identity, qualification and authorisation credentials that receiving organisations can verify. Agreed issuer trust, credential formats and status mechanisms help reduce repeated collection of the same information.

Adopt the Capabilities That Fit the Programme

Identity security can develop in stages. An institution may begin with employee and administrator authentication, customer sign-in or verification for sensitive operations, then extend to credential issuance and compatible wallet integration.

Hengbao connects identity directories, authentication services and business applications around the agreed user groups, channels and operating requirements. This supports a phased approach that works with existing systems while building a more consistent identity framework.

Digital identity and authentication solutions on a smartphone

Connect Identity with the Services It Protects

Discuss the customer journeys, enterprise systems and credential processes your organisation needs to support. Hengbao can help define an identity and authentication solution around those requirements.

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